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Shipping Policy

At Rebirth Nutrition, we strive to process and ship your order as quickly as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been received.
• Orders placed on weekends or statutory holidays will be processed on the next business day.
• During promotional periods or holidays, processing times may be longer.

Shipping

Shipping rates and estimated delivery times are calculated at checkout based on your shipping address and selected shipping method.

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Please ensure that your shipping address is accurate when placing your order. Rebirth Nutrition is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at rebirth.nutrition@mail.com. We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

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Refund & Returns Policy

At Rebirth Nutrition, customer satisfaction is important to us. Due to the nature of our products, the following return policy applies.

Returns

For health, hygiene, and food safety reasons, opened or used products cannot be returned or refunded.

We only accept returns on products that are:

• Unopened
• In their original packaging
• Returned within 14 days of the delivery date

Return Shipping

Customers are responsible for all return shipping costs unless the item was received damaged or an incorrect product was shipped.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Refunds

Once your returned product has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original method of payment within several business days. Processing times may vary depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at rebirth.nutrition@mail.com. Please include your order number and photos of the item so we can resolve the issue promptly.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: rebirth.nutrition@mail.com